Let’s get back to better… together

Recently, we’ve been reminded more than ever, to never take the little things in life for granted — and, honestly, we’re better for it.  As we begin reopening more and more stores every day, we're committed to bringing you a better version of ourselves — anticipating your needs and taking extra precautions to help keep you, and our store associates, healthy and safe.

  • We’re following new safety guidelines

  • Practicing social distancing

    Staying at least six feet away from each other in our stores.

  • Taking extra precautions

    Wearing face coverings and asking that our customers do the same.

  • Frequent cleaning

    Continually cleaning the store and supplying hand sanitizer for you.

We’re also following state guidelines to determine what’s best for reopening each of our stores across the country. Some stores may have shorter hours temporarily. All will offer free ship to store, pick up and returns to store. For our stores that are fully open, you can call for a social distance style appointment, totally free! No matter where you decide to shop with us, trust that we’re taking every precaution for you. Check your store

If shopping from the comfort of home is more your speed right now, we’re always here. Try our virtual bra fit finder. Find a little “inner” peace. Check deals on your faves. And remember our social channels are just a click away too, packed with positivity and reasons to keep smiling.

We’ve been around for over 100 years, but this is all new for us. Thankfully, your feedback has helped us adapt and pivot and find better ways to serve you as we continue to navigate this together. We appreciate your loyalty and support more than you know.

We’re always in the Lane beside you — and hope to see you soon!


As we reopen more and more stores every day,

we’re here to help in every possible way.

Need credit card assistance?

We're here to help! If you're facing payment challenges on your Lane Bryant Credit Card due to COVID-19, call 1-800-888-4163 (TDD/TTY 1-800-695-1788).

Lane Bryant Credit Card Accounts are issued by Comenity Bank.

Free shipping on $49 and free returns

We're offering everyone FREE shipping to your home with a purchase of $49 or more. And if you don't love your purchase? FREE mailed returns on U.S. orders.

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Extended returns

For all purchases placed in stores or online February 1 or later, our normal 30-day return period will be extended.

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Lane Rewards extended

Starting April 1, if you earn a new Reward, you'll have 90 days to redeem (normally 30 days). Have an unredeemed Reward with an expiration date of March 9 – April 29? Be on the lookout for a replacement Reward coming to your inbox!

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